CTS Group, Cts – Shipping, shipowner, protector and port agent.
WELCOME TO OUR WEBSITE
For us, all clients are important and our goal is always to create long-term alliances with them, therefore, our sole purpose is for the client to be comfortable with high-quality service.
Our relationship with our clients is founded: reliability, quality, honesty, productivity, respect, profitability, responsibility and speed.
Carlos Sosa
CEO .-
OUR APPROACH
To be leaders in service, maintaining the commitment to excellence and quality in our services, seeking competitive rates, providing our clients with the best assistance, strictly complying with the agreed times, oriented to establish long-lasting business relationships and based on reliability and trust.
Owner’s Ship
At CTS SHIPPING AGENCY C.A. As a owner’s ship we assist in: repatriations, medical assistance, hospitalizations, land permits, transportation and hotel accommodation. Additional tasks may include cash money deliveries, supplies, engine and deck supplies, parts, repairs and lubricants, and / or fuel delivery.
Protective Agent
As a Protective Agent, at CTS SHIPPING AGENCY C.A., we assume specific responsibilities and actions that have been specifically expressed by our principal. Under this service modality, we may act as advisor to our principal or directly on his behalf, regarding the necessary and pertinent activities, with the direction and control of the processes related to landfall and movements of the ship in port. As well as, the transmission of instructions to the Captain.
Port Agent
In the figure of Port Agents, at CTS SHIPPING AGENCY C.A., we will serve the interests of the parties involved, specifically the operator and the charterer, strictly adhering to the clauses established by the contract between the ship’s principals. Under this modality, we have the obligation, with the party that nominates us, to assist in fully complying with the requirements of each port and provide updated details of the management of documents and operations of the ship, keeping the operation confidential at all times.
WORK PHILOSOPHY
Our group has the capacity to provide a diversity of services for ship owners and charterers, based on the shipping agency.
Provide shipping agency services, logistical attention to ships and their crew in Venezuelan and foreign ports, committed to offering our clients competitive rates, seeking rapid assistance to their requirements, operating under a process approach that generates reliability and satisfies at a high level its quality standards, always complying with the established legal framework, seeking to improve the quality of life of our employees, of the surrounding communities and providing profitability to our shareholders.
To be recognized as one of the five main shipping agencies in Venezuela for the competitiveness, speed, reliability and quality of our services, supported by continuous technological innovation, process improvement and with highly qualified personnel identified with the company.
- MISSION
-
Provide shipping agency services, logistical attention to ships and their crew in Venezuelan and foreign ports, committed to offering our clients competitive rates, seeking rapid assistance to their requirements, operating under a process approach that generates reliability and satisfies at a high level its quality standards, always complying with the established legal framework, seeking to improve the quality of life of our employees, of the surrounding communities and providing profitability to our shareholders.
- VISION
-
To be recognized as one of the five main shipping agencies in Venezuela for the competitiveness, speed, reliability and quality of our services, supported by continuous technological innovation, process improvement and with highly qualified personnel identified with the company.